Luxury Smart Homes & Cinema
Custom Controls – Luxury Smart Homes. Exceptional Home Cinema. Flawless Lighting Control.
Five-Time Crestron Integration Award Winners
Custom Controls are certified Crestron and Lutron dealers — designing and installing exceptional smart home, lighting and home cinema systems for exceptional homes since 1998. We are five-time Crestron Integration Award winners and Dealer of Distinction, a recognition held by a small number of installers across the whole of EMEA. We work exclusively at the top of the market. Our projects range from £25,000 to over £1 million and our clients expect — and receive — systems that are flawlessly engineered, beautifully presented and backed by support that lasts as long as the system does. With offices in London and Cheshire, and active projects across Dubai, the Alps, Morocco, France and Spain, we work wherever the project takes us.
Our portfolio spans everything from single-room home cinema installations to whole-estate smart systems across multiple buildings. Whatever the scale, the standard is the same.
Our Smart Home Technology Solutions:
Crestron
Lutron
Audio Video
Home Cinema
Home WiFi
CCTV &
Security
Smart Home Systems That Simply Work
A well-designed smart home system removes complexity rather than adding it. Lighting, heating, music, AV, security and motorised blinds — all controlled from a single, elegant interface, whether that’s a wall-mounted touchpanel, an app or a voice command. Our systems are built around Crestron — the most powerful and flexible home automation platform available — and are programmed completely bespoke for each client. No templates, no compromises. Just a system that behaves exactly as you would want it to, every time.
Lutron Lighting — The Finest Dimming Available
For lighting and shading specifically, we pair Crestron with Lutron on the majority of our significant projects. Lutron has been a dedicated lighting control specialist since 1961, and the quality of their dimming, keypad design and long-term reliability is unmatched. Together, Crestron and Lutron give you the finest lighting system available inside the most capable automation platform available — the combination we know better than any other.
Multi-Room Audio & Video — Any Source, Every Room
We design and install whole-home audio and video systems that give every room access to every source — music, film, sport, streaming — with no compromise on quality. Rooms work independently or together. Systems are designed from the outset to accommodate future technology, so your investment keeps pace with how you live. We use Crestron’s NVX and NAX platforms for video and audio distribution — the most scalable and reliable solutions available at this level — alongside Bluesound, Sonos, high-end hi-fi and Kaleidescape for clients who want nothing less than the best.
Support That Lasts as Long as the System
We are still maintaining systems we installed in the late 1990s. That is not a boast — it is simply what happens when a system is engineered properly and the company behind it takes its responsibilities seriously. Every Custom Controls installation includes remote monitoring as standard. We are notified of issues automatically and resolve the vast majority before a client is ever aware of them. Our 12-month warranty covers all installations, and ongoing support is available on a time-and-materials basis or as part of an agreed maintenance plan. We also regularly take over the support of systems installed by other companies — bringing them up to our standard and keeping them there. If you have inherited a smart home system that is underperforming, get in touch.
London, Cheshire & Beyond — We Go Where the Project Takes Us
Our London office covers the capital and the Home Counties. Our Cheshire office serves the North West and beyond. Between them, we cover the whole of the UK — and regularly work internationally, with active and completed projects in Dubai, Morocco, France, Spain and the Alps (via our Alpine Office).
We are happy to travel for the right project. Contact us to discuss yours.
Smart Home Installers by Location
- Smart Home Installer London
- Smart Home Installer Cheshire
- Smart Home Installer Dubai
- Smart Home Installer Alps
- Smart Home Installer Surrey
Frequently Asked Questions
What does Custom Controls do?
We design, install and support bespoke Crestron and Lutron smart home systems, whole-home audio and video, lighting control and luxury home cinema rooms — for private clients in London, Cheshire, Dubai, the Alps and worldwide, since 1998.
How much does a project cost?
Our projects typically range from £25,000 to over £1 million depending on scale and scope. We provide free, detailed, no-obligation consultations for every enquiry.
Why Crestron and Lutron together?
Lutron has been a dedicated lighting specialist since 1961; Crestron is the most powerful and flexible home automation platform available. Combining the two gives the finest lighting system available inside the most capable automation platform — the specification we recommend for most significant residential projects.
Do you support systems installed by other companies?
Yes. We regularly take over support and maintenance of smart home, lighting and cinema systems installed by other companies, bringing them up to our standard and keeping them there.
Do you work outside the UK?
Yes. Alongside our London and Cheshire offices, we have an Alps office in Montriond, Haute-Savoie, and active or completed projects in Dubai, Morocco, France and Spain. Every international system is pre-built and tested at our UK workshop before shipping.
