Smart Home Installer Cheshire — Crestron & Lutron Home Automation
Smart Home Installation in Cheshire for Large Luxury Properties
Custom Controls are a smart home installer and home automation company serving Cheshire and the North West, with more than 25 years of experience delivering bespoke Crestron and Lutron systems for luxury residential properties. We are 5 x Crestron Integration Award winners, unique in EMEA as the only company to have won the award five times, and five consecutive times. We are also a Crestron Dealer of Distinction. Our Cheshire office is in Didsbury, Manchester, at 41 Whitelow Road, M21 9HG, and our engineers work across all of Cheshire’s most prestigious residential areas: Alderley Edge, Wilmslow, Prestbury, Knutsford, Hale, Bowdon and beyond.
Cheshire is one of our most active UK markets. The county’s large detached houses, new build developments, country estates and barn conversions suit Crestron whole-home automation, and many Cheshire homes extend well beyond the main house into garden rooms, pool and gym complexes, garage cinemas and entertainment buildings, all of which we bring under one system.
Smart Home Installation in Cheshire — What We Deliver

Crestron Home Automation. The central intelligence of every Custom Controls smart home in Cheshire. Crestron manages lighting, AV, climate, security, access and blinds from a single bespoke interface, and for large properties with separate outbuildings, gated entrances and extensive grounds, its ability to manage several structures and hundreds of devices is a defining advantage over consumer platforms.
Lutron Lighting & Shading. Lutron Homeworks QSX for Cheshire new builds and major renovations, and Lutron RadioRA 3, fully wireless with no rewiring, for retrofits in existing homes and period properties. Sivoia motorised blinds and curtains are integrated with the lighting so every scene sets both.
Whole-Home Audio Video. Any source to any room across the property and its outbuildings: Crestron NVX for 4K video distribution, Bluesound or Crestron NAX for multi-room audio, and Kaleidescape for reference-quality film in the cinema room.
Home Cinema. Garage conversions, garden cinema rooms, dedicated internal rooms and media rooms, all designed, installed and calibrated by our own team from our Didsbury base. Read more on our Cheshire home cinema page →
Enterprise WiFi & Network. Ubiquiti UniFi or Cisco Meraki wired networks with a PoE backbone across the main house and all outbuildings, extending WiFi to garden rooms, garage conversions and annexes over buried Ethernet cable or UniFi building-to-building wireless bridges. VLAN segmentation separates smart home, personal, security and guest traffic.
Security & Access Control. CCTV, video intercom, intruder alarm and smart access control integrated within the Crestron system. For Cheshire properties with gated driveways, separate garage buildings, pool houses and staff accommodation, Crestron manages every entry point with individual credentials from a single interface.
Smart Home System Takeovers Cheshire

Cheshire has a significant number of smart home systems installed during the 2000s and 2010s by companies that have since closed or moved on, and system takeovers are a major part of our Cheshire workload. We audit the existing system, diagnose what is working and what is not, reprogramme to our standard, replace outdated hardware where necessary and enrol the system in our remote monitoring service.
Every takeover starts with a full assessment: we document the existing system, identify every issue and present a clear plan before touching anything. Where an equipment rack does not meet our standard we rebuild it, re-running and labelling every cable at both ends with proper separation between power, network and signal, and we hand over a full as-built schematic, something most of the installations we take over have never had.
If you have a smart home system in Cheshire that is underperforming or no longer supported, contact our Cheshire office. Read more about our system takeover, repair and renovation service →
One System for the Whole Property
Many Cheshire homes extend well beyond the main house, with garden rooms, annexes, garages converted into cinemas and entertainment buildings. We design the network, control and AV as a single system across every structure, so the same touchpanel or phone can manage the house, the garden building and the gates. On our modern Cheshire cinema project, a film paused in the cinema can be continued on a poolside display, because four displays and three stereo audio zones across the complex share the same sources over a Crestron distribution backbone.
Smart Home Support & Maintenance Cheshire
Every smart home system we install in Cheshire is enrolled in our remote monitoring service from day one. We receive automatic alerts when any element degrades and resolve the majority remotely. We offer annual smart home maintenance contracts with scheduled preventative maintenance visits, software updates, programming refinements and priority response, and our Didsbury-based engineers attend on site across all Cheshire postcodes whenever a visit is needed.
Cheshire Areas We Serve
Alderley Edge · Wilmslow · Prestbury · Knutsford · Hale · Hale Barns · Bowdon · Altrincham · Bramhall · Poynton · Macclesfield · Nantwich · Chester · Tarporley · Northwich · Frodsham · Congleton and all Cheshire postcodes. We also work regularly across Greater Manchester, Lancashire, Yorkshire and the wider North of England.
Every Cheshire smart home is designed, installed and supported by our own team from the Didsbury office, so the engineers who know your system are the ones who answer when you call. We work across new builds, major renovations and takeovers of existing systems, and we regularly join projects through local architects, interior designers and main contractors at the design stage.
Smart Home Projects in Cheshire
Our Cheshire work often centres on entertainment spaces that have to work with the rest of the house, from a single garage cinema to a multi-zone building in the grounds. The write-ups below describe what we installed in each, and the case studies that follow cover a Cheshire garden cinema and one of our award-winning whole-home Crestron installations in the North of England.
Frequently Asked Questions — Smart Home Cheshire
Who are the best smart home installers in Cheshire?
Custom Controls are one of the North West’s most experienced smart home installers, with more than 25 years of Crestron and Lutron experience. We are 5 x Crestron Integration Award winners, unique in EMEA. We are also a Crestron Dealer of Distinction, with our Cheshire office in Didsbury, Manchester.
Can you take over an existing smart home system in Cheshire?
Yes. System takeovers are a major part of our Cheshire workload. We audit the system, diagnose what is and is not working, reprogramme to our standard, replace outdated hardware where necessary and enrol the system in our remote monitoring service.
Do you offer smart home support in Cheshire?
Yes. Every installation is enrolled in remote monitoring from day one. We offer annual maintenance contracts with scheduled preventative maintenance visits, software updates, programming refinements and priority response.
Can one system control the house and the outbuildings?
Yes. We design the network, control and AV as one system across every structure. On our modern Cheshire cinema project, a Crestron distribution backbone shares the cinema sources with four displays and three stereo audio zones across the pool, gym and garaging complex.
Can you extend WiFi to a garden room or outbuilding in Cheshire?
Yes. We extend enterprise WiFi to outbuildings using buried Ethernet cable, or UniFi building-to-building wireless bridges where cabling is impractical, with VLANs separating smart home, personal, security and guest traffic.
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