Control4 Home Automation Dealer & Installer

Certified Control4 Dealer & Installer, UK-Wide

Custom Controls are Control4 dealers and installers, delivering integrated home automation systems across London, Cheshire, Dubai and the French Alps. Control4 manages lighting, blinds, climate, audio, video, security and access through a single system architecture, designed for homes where reliability, ease of use and seamless integration are the priority. We manage complete system design, installation and commissioning for residential and commercial properties — and a significant part of our work is also taking over, reprogramming and expanding Control4 systems installed by other companies that were never quite finished properly the first time.

Control4 Platform

Control4 is an integrated control platform that manages lighting, blinds, climate, audio, video, security and access through a single system architecture. The platform is designed for homes where reliability, ease of use and seamless integration are priorities. Control4 systems integrate with third-party devices and open protocols, allowing flexible system design and expansion — Lutron lighting, motorised blinds, Kaleidescape media servers, audio distribution and CCTV all sit comfortably within the same programming environment.

System Design & Installation

We design, specify and install full Control4 systems from planning through commissioning. This includes control architecture, network design, device programming, touchscreen interface design, mobile app configuration and end-user training. Every installation is tested for reliability, performance and ease of use — not simply switched on and handed over. We manage the complete integration, ensuring all systems communicate correctly and the user interface is intuitive and responsive, with handover training and full documentation as standard on every project.

What a Control4 System Controls

The scope of a Control4 installation is set by what the household wants automated rather than by the platform, which imposes few practical limits. Lighting can use Control4’s own dimmers and keypads, or, where lighting quality matters most, Lutron integrated through Control4’s native Lutron driver. Any source can be distributed to any room through Control4’s audio matrices, with each space playing something different or joining together, and thermostats, underfloor heating zones and air conditioning report in for room-by-room scheduling. CCTV, door locks, alarm panels and video intercoms sit in the same interface, so a visitor at the gate can appear on every screen in the house at once, and motorised blinds and curtains close for solar gain or privacy as part of a scene.

Scenes Built Around How You Live

Day-to-day use of a Control4 system is built around scenes and rooms rather than individual devices. A “Movie Night” scene might dim the lounge lighting, lower the blinds, select the right input and start the sound system from one button, each step sequenced so nothing happens out of order. A “Goodnight” scene can lock every door, arm the alarm, turn off every light except a hallway nightlight and set back the bedroom thermostat. None of these are generic templates: every scene is configured for the specific home during installation and refined with the household after handover.

Control4 OS 4 and the X4 Interface

The current Control4 operating system is a genuine step forward rather than a cosmetic refresh. The home screen surfaces favourites and active media sessions immediately, and a Quick Actions bar handles the commands every household uses constantly, such as lights off, lock up and movie mode. Routines, Control4’s automation engine, can now be created and adjusted by the homeowner through the app with a visual timeline, rather than needing an installer visit for every small change. X4 also brings native Siri control, Apple Home compatibility, CarPlay scene launching and iPhone home screen widgets, which makes it a strong fit for households already built around Apple devices.

Control4 or Crestron?

We install both platforms, and the difference is programming philosophy rather than quality. Control4 is configured from a library of more than 13,000 pre-built drivers and templates, which makes deployment faster and more cost-effective while still delivering capable whole-home automation for the great majority of residential projects. Crestron is programmed from scratch for every house with no ceiling on complexity, which is why it suits multi-building estates, unusual integrations and interfaces designed around one very particular way of living. We recommend whichever suits the property and the brief, and we say so directly rather than steering every enquiry towards the more expensive system.

Taking Over Existing Control4 Systems

Many of our Control4 enquiries are for existing installations whose original installer has disappeared or that were never set up properly. We audit what is installed, fix problems at their cause, upgrade older systems to the current OS 4 platform where it makes sense and take over ongoing support and reprogramming. Where appropriate we enrol the property in our remote monitoring service, so faults are picked up before the client notices them.

Thinking of Upgrading to a Modern Platform?

If your Control4 system is 5–10 years old and feeling outdated, or if you’re planning an expansion your current platform struggles to handle, migrating to Crestron Home is often simpler than expected. Your existing cabling and network infrastructure remain in place — only the equipment and control logic change. We’ve successfully migrated dozens of Control4 systems to Crestron without requiring a full rewire. Read our complete migration guide covering compatibility, timelines, and real case studies from homes like yours.

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