Lutron Installer Surrey — Homeworks QSX, RadioRA 3 & Sivoia Shading

Q: How long have Custom Controls been Lutron installers in Surrey?

Custom Controls have been certified Lutron dealers and installers since 1998 — over 25 years. We serve Surrey from our London office at 88 Wood Street, EC2V, with completed installations across Cobham, Weybridge, Esher, Oxshott, St George's Hill and Virginia Water.

Q: Which Lutron system is right for my Surrey property?

For Surrey new builds and major renovations with wired infrastructure, Lutron Homeworks QSX is the definitive choice. For retrofit projects in existing Surrey homes, period houses and listed buildings where rewiring is impractical, Lutron RadioRA 3 is fully wireless and installs without any structural disruption.

Certified Lutron dealer serving Surrey from our London office since 1998. Over 25 years of large-scale Homeworks QSX design, pre-built racks and ongoing support.

Custom Controls are a certified Lutron dealer and installer serving Surrey from our London office at 88 Wood Street, EC2V. We have been designing and installing Lutron lighting control systems for luxury Surrey properties since the late 1990s — across Cobham, Weybridge, Esher, Oxshott, St George’s Hill, Virginia Water, Reigate, Guildford and the wider Surrey countryside. We are certified installers for the full Lutron residential range: Lutron Homeworks QSX, RadioRA 3 and Sivoia QS motorised shading.

Homeworks QSX

RadioRA 3

Sivoia Shading

Lighting Design

Crestron Integration

25 Years of Lutron in Surrey — What That Depth of Experience Delivers

Custom Controls have been certified Lutron dealers since 1998. Surrey is one of our most active markets — the county’s concentration of large private estates, gated new builds and high-value country houses on the St George’s Hill, Crown Estate Oxshott and Virginia Water developments is precisely the environment where large-scale Lutron Homeworks QSX design experience matters most.

Pre-built, pre-programmed racks. Every Lutron Homeworks QSX rack we build is fully wired, tested and programmed at our workshop before it arrives on site. Dimmer modules are wired and labelled, circuits are mapped to the programme, all scenes are loaded and verified. The rack arrives in operating condition — on-site work involves connecting circuits and refining scenes in the finished space, not building the system from components. For Surrey new builds where the construction programme is tight, this methodology keeps the technology on schedule.

Multi-building Surrey estate design. Surrey’s private estates with multiple structures — main house, annexe, pool house, garage complex, gate lodge — require a Lutron system designed across multiple distribution points. We design the rack topology specifically for each estate, with a central QSX processor managing every building simultaneously. A single Crestron geofence trigger or keypad press sets the whole estate to its arrival configuration — interior and exterior, main house and all outbuildings.

Motorised curtains, blinds and external shading as standard. Lutron Palladiom motorised blinds and Sivoia QS curtain tracks are integral to every large Surrey installation — programmed alongside the lighting circuits into every scene. Surrey’s south-facing properties with extensive glazing, orangeries and bifold doors benefit significantly from automated solar management.

Integrated HVAC response. Via Crestron integration, Lutron shading participates in whole-home environmental management. When external blinds close in response to solar gain, the corresponding Crestron HVAC zones reduce their cooling demand simultaneously.

Standalone programming and system takeovers. For Surrey properties where Lutron hardware was installed by another company — or where the original installer is no longer available — we provide standalone Homeworks QSX and RadioRA 3 programming and full system takeovers: scene updates, new zones, keypad remapping, fault rectification and Crestron integration without a full reinstall. Read more about our system takeover, repair and renovation service →

Which Lutron System for Your Surrey Property?

Lutron Homeworks QSX is our recommendation for Surrey new builds and major renovations — the specification for St George’s Hill new builds, Crown Estate Oxshott projects, Virginia Water developments and large country house refurbishments where wired infrastructure is available during construction. QSX scales to any size of property without limits, supports the full Lutron designer keypad range — Palladiom, Alisse, Avienna — and integrates natively with Ketra full-spectrum tunable white lighting.

Lutron RadioRA 3 is our recommendation for retrofit projects — existing Surrey homes, period farmhouses, listed buildings in the Surrey Hills and any property where rewiring is impractical or undesirable. RadioRA 3 is fully wireless, installs over existing wiring using Lutron’s Clear Connect RF technology, and delivers the same quality of scene control and dimming as Homeworks QSX without opening a single wall or ceiling.

Lutron and Crestron — The Surrey Combination

The majority of our significant Surrey smart home installations pair Lutron with Crestron home automation. Lutron handles all lighting and motorised shading; Crestron provides the unified automation interface for AV, climate, security and access. This is the specification that Surrey’s most demanding clients choose.

Lutron Motorised Blinds & Curtains Surrey

Lutron Palladiom motorised blinds and Sivoia QS curtain tracks are a common specification on Surrey new builds — particularly those with large glazed openings, bifold doors, orangeries and garden rooms. Surrey’s south-facing properties benefit significantly from automated shading: solar gain management, privacy automation at dusk, and goodnight scenes that close all blinds across the property simultaneously from a single keypad button. Palladiom blinds are available wired or wire-free, with brackets hand-finished in solid aluminium or brass in seven finishes that coordinate directly with Lutron Palladiom keypads. Read our complete guide to Lutron motorised blinds and curtains →

Lutron Maintenance, Support & System Takeovers Surrey

We provide ongoing support for Lutron systems we have installed and for systems installed by other Lutron dealers across Surrey. Reprogramming, new zones, keypad remapping, Crestron integration changes, fault diagnosis and full system takeovers are resolved remotely where possible, or by our London-based engineers on site.

Surrey Case Studies — Lutron Installations

High-End Home Cinema Room, Surrey

A Lutron Homeworks QSX installation across a large Surrey property — interior lighting throughout the main house and dedicated cinema lighting within the cinema room. Six Lutron-controlled circuits programmed into six scenes from pre-show through to credits. Integrated with Crestron so the cinema scene activates automatically when a film is selected on Kaleidescape.

Frequently Asked Questions — Lutron Surrey

How long have Custom Controls been Lutron installers in Surrey?
Since 1998 — over 25 years. We serve Surrey from our London office at 88 Wood Street, EC2V, with completed installations across Cobham, Weybridge, Esher, Oxshott, St George’s Hill, Virginia Water and the wider Surrey area.

Do your Lutron racks come pre-built and pre-programmed?
Yes. Every Lutron Homeworks QSX rack we build is fully wired, tested and programmed at our workshop before arriving on site. The rack arrives in operating condition — on-site work involves connecting circuits and refining scenes in the finished space. For Surrey new builds where the construction programme is tight, this keeps the technology on schedule.

Can you install Lutron across multiple buildings on a Surrey estate?
Yes. Surrey’s private estates — with gate lodges, pool houses, annexes and garage complexes — are a core specialism. We design dedicated distribution racks for each structure, all reporting to a central QSX processor. A whole-estate scene sets every building to its arrival configuration from a single keypad or Crestron geofence trigger.

Can Lutron control motorised blinds and curtains alongside the lighting?
Yes. Lutron Palladiom motorised blinds and Sivoia QS curtain tracks are programmed into every scene alongside the lighting. A dining scene dims the lights and closes the dining blinds simultaneously. A goodnight scene closes every blackout blind and dims every light in sequence. Read our complete guide to Lutron motorised blinds and curtains →

Which Lutron system is right for my Surrey property?
For Surrey new builds and major renovations, Lutron Homeworks QSX. For retrofits in existing Surrey homes and period properties where rewiring is impractical, Lutron RadioRA 3 — fully wireless, no structural disruption.

Do you offer Lutron support and system takeovers for existing systems in Surrey?
Yes. We provide support, reprogramming, fault rectification and full system takeovers for systems we have installed and for systems installed by other Lutron dealers. Annual maintenance contracts and one-off programming services available.

Surrey Areas We Serve

Cobham · Weybridge · Esher · Oxshott · St George’s Hill · Virginia Water · Ascot · Sunningdale · Reigate · Guildford · Godalming · Leatherhead · Dorking · Haslemere · Farnham · Woking · Epsom · Banstead and all Surrey postcodes. We also cover Berkshire, Hampshire and the wider South East.