Crestron Dealer, Installer & Supplier | London | Cheshire | Dubai

Five-Time Crestron Integration Award Winners

Custom Controls have been a certified Crestron dealer since 1998 — designing, programming and installing smart home systems for large homes, yachts and high-end offices across London, Cheshire, Surrey, Dubai and worldwide. We are five-time Crestron Integration Award winners and Dealer of Distinction, a recognition held by a small number of installers across the whole of EMEA. Our Crestron smart home systems integrate everything from lighting and shading to multi-room audio and video — we have even controlled fire pits and swimming pools. We have access to the Crestron Experience Space in London — contact us to arrange a visit.

Award-Winning & Certified Crestron Specialists

Custom Controls holds credentials that distinguish us from general AV installers. Our Crestron expertise is validated by independent recognition from Crestron itself.

Crestron Dealer of Distinction — Crestron’s highest dealer recognition, awarded only to companies that have won five consecutive Crestron Integration Awards. Custom Controls have won five consecutive Crestron Integration Awards — a record unique in the EMEA region (Europe, Middle East and Africa). This recognition cannot be purchased or claimed; it is earned project by project over five consecutive years. As of June 2026, Custom Controls remain the only UK installer to hold this status.

Five-Time Crestron Integration Award Winners — We have won the Crestron Integration Award five times in succession, judged independently by Crestron’s panel against entries from across EMEA. Our most celebrated winning project — a private estate in Dubai with eight Crestron processors, 72 audio zones, 32 video zones and a private IMAX Enhanced cinema — won Best International Project in EMEA.

25+ Years Crestron Certified — We have been certified Crestron dealers since 1998, the year Crestron was establishing itself as the dominant residential automation platform in the UK. For over two decades, we have remained continuously active in the Crestron ecosystem, installing hundreds of systems across every generation of Crestron hardware and software.

Crestron Home or Crestron Custom?

Crestron offers two distinct ways to deliver a residential smart home, and choosing correctly between them is one of the most important decisions in any project. Crestron Home is a curated, preconfigured platform — faster to deploy, highly capable, and the right specification for the majority of luxury residential smart home projects. Crestron Custom is fully bespoke programming, written from scratch for properties and briefs that exceed what a configurable platform can accommodate — very large estates, multiple buildings, unusual third-party integrations or an interface designed entirely around a specific workflow.

We install and support both, and we recommend based on the scale and complexity of your project rather than steering every client towards the most expensive option. If you are not sure which applies to you, the answer is usually Crestron Home — and we will tell you that clearly during a consultation.

Thinking of Upgrading From Control4 or Savant?

If you have an existing Control4 or Savant system that feels outdated or you’re planning an expansion, migrating to Crestron Home is often simpler than you’d expect. Your existing cabling and network infrastructure remain in place — only the equipment changes. We’ve migrated dozens of Control4 and Savant systems to Crestron without requiring a full rewire. Read our complete migration guide covering cable compatibility, timeline, Lutron integration options, and real case studies.

Crestron Audio Video Systems

Crestron NVX and NAX form the most flexible AV distribution system available for residential smart home projects. NVX distributes 4K HDR video over a standard IP network — any source can feed any display, anywhere in the property, with no loss of quality and no fixed routing limitations. NAX does the same for audio, with each amplifier channel capable of playing an entirely independent source — Spotify, Apple Music or any streaming service built directly into the channel. Together they scale from a single room to a multi-building smart home estate without compromise.

Crestron and Lutron — Our Most Specified Combination

While Crestron offers excellent native lighting control, the majority of our high-end smart home projects pair Crestron with Lutron for lighting and shading. Lutron has been building dedicated lighting control systems since 1961 — longer than any other company — and the quality of their dimming technology, keypad design and long-term reliability reflects that singular focus. When clients want the very best lighting system inside the very best smart home automation platform, Crestron and Lutron together is the answer.

For large new builds and major renovations, we specify Lutron Homeworks QSX alongside Crestron. QSX gives us unlimited lighting zones, the full Lutron designer keypad range — Alisse, Palladiom, Avienna — and native Ketra full-spectrum lighting, all controlled from a single bespoke Crestron interface. For retrofit projects where rewiring is not possible, Lutron RadioRA 3 integrates fully with Crestron and delivers the same quality result without a cable being pulled. Motorised shading — Lutron Palladiom blinds and Sivoia QS curtains — is part of the same integrated smart home system, programmed into every scene alongside the lighting.

Five Times Crestron Integration Award Winners

We are extremely proud to have won the prestigious Crestron Integration Awards for Five Consecutive years — making us unique in EMEA and awarding us Dealer of Distinction status.

We have dedicated Crestron installer pages for London, Cheshire, Surrey, Dubai and the Alps, each with local case studies and contact details — London covering Mayfair, Knightsbridge, Chelsea, Kensington, Belgravia, Notting Hill, Hampstead and every London postcode; Cheshire covering Alderley Edge, Wilmslow, Prestbury, Knutsford, Hale, Bowdon and the wider North West; Surrey covering Cobham, Weybridge, Esher, Oxshott, St George’s Hill, Virginia Water and the wider South East; Dubai covering Emirates Hills, Palm Jumeirah, District One, Al Barari and across the UAE; and the Alps covering Morzine, Les Gets, Châtel, Megève, Méribel, Courchevel and across the French and Swiss Alps.

We have teams of trained and accredited engineers available in London, Cheshire and Dubai — working on designing, programming and installing smart home systems full time to deliver projects we can be proud of. Our London office — behind St Pauls — covers the whole of the South of England and our Manchester office tends to cover Manchester and Cheshire. We regularly work abroad.

Inherited a Poorly Performing Crestron System?

A significant proportion of our work is taking over Crestron systems installed by companies that are no longer trading, no longer responsive, or simply did not do the job to the standard the technology deserves. If your Crestron system has never quite worked the way it should — flickering lighting, dropped AV zones, programming nobody can explain, a rack nobody wants to open — we can help. We assess what is there, fix what is broken at its actual cause, and bring the system up to a standard we are happy to support going forward. Read more about our system takeover, repair and renovation service →